Refund & Return Policy – Z4Zahra.shop
At Z4Zahra.shop, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.
Returns
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You can request a return within 7 days of receiving your order.
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To be eligible for a return, the product must be unused, in its original packaging, and in the same condition you received it.
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Some items such as personal care products or sale items may not be eligible for return.
Refunds
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Once we receive your returned item, we will inspect it and notify you of the status of your refund.
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Approved refunds will be processed to your original method of payment within 5–10 business days.
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Shipping charges are non-refundable.
Exchanges
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If you received a defective or damaged product, we will replace it at no additional cost.
How to Request a Return
📧 Email us at: rehanaakhter906@gmail.com
📞 Call/WhatsApp: +92 316 8069530
This policy helps us provide a smooth shopping experience while keeping things fair for both you and us.